Canon printers are the most dependable and effective, they occasionally experience difficulties like other devices. The most prevalent error that everyone encounters is the Canon printer offline. It can be incredibly frustrating if you are experiencing the all-too-common issue of Canon printer saying offline.

It might be upsetting when your Canon printer says offline and inhibits you from finishing necessary activities. This blog guide is here to help you understand why your Canon printer shows offline, provide effective solutions, and let you know how to get Canon printer online quickly. Let’s dive in and troubleshoot that pesky Canon printer offline problems together!

Why My Canon Printer is Offline:

Several reasons could cause the Canon printer showing offline Errors. Understanding these underlying issues can help you resolve the problem more effectively. Some common reasons include the following:

  • Canon Printer Connectivity Issues:

    A loose or disconnected cable, weak Wi-Fi signal, or problems with your router can lead to your Canon printer saying offline. Ensure all connections are secure and the Wi-Fi signal is strong.

  • Canon Printer Settings:

    Incorrect settings, such as setting the printer to “offline” mode or choosing the wrong printer as the default device, can result in Canon Printer offline status. Check your printer settings to ensure they are configured correctly.

  • Canon Printer Outdated Drivers:

    Old or incompatible printer drivers can cause communication problems between your computer and the Canon printer, leading to the Canon printer Showing offline. Update your printer drivers to the latest version to resolve this issue.

  • Canon Printer Software Conflicts:

    Some applications or security software may interfere with your printer’s communication, causing Canon printer saying offline error. Temporarily disable any security software and close unnecessary applications to see if the problem is resolved.

  • Canon Printer Spooler Service:

    The printer spooler service manages print jobs on your computer. If this service is not running or encounters an error, this causes the Canon printer showing offline status. Restart the printer spooler service to fix this issue.

  • Canon Printer Hardware Issues:

    In some cases, hardware problems, such as a faulty USB port or a damaged printer component, may cause the Canon printer offline issue. Try connecting the printer to a different port or consult a professional for a thorough hardware check.

Canon Printer Offline issue – Solved:

To fix the issue of your Canon printer showing offline status, follow these troubleshooting steps:

  • Canon Printer Check Connections:

    • If using a USB connection, ensure the cable is properly plugged into the printer and the computer.
    • If using a wireless connection, ensure your printer and operating system are connected to the same network and the Wi-Fi signal is strong.
  • Verify Canon Printer Settings:

    • Go to Control Panel > Devices and Printers (Windows) or System Preferences > Printers & Scanners (Mac).
    • Check if your Canon printer is set as the default printer. If not, right-click (Windows) or Ctrl-click (Mac) on the printer icon and choose “Set as default printer.”
    • Ensure the printer is not set to “offline” mode. Right-click (Windows) or Ctrl-click (Mac) on the printer icon and ensure “Use Printer Offline” is unchecked.
  • Update Canon Printer Drivers:

    • Visit the Canon support website and search for the latest drivers for your printer model.
    • Download and install the updated drivers following the on-screen instructions.
  • Restart the Canon Printer Spooler Service (Windows only):

    • Press Windows key + R, type “services.msc,” and press Enter.Canon printer offline
    • Find “Print Spooler” in the visible list of services, right-click, and choose “Restart.”Canon printer showing offline
    • Check if your printer is back online.
  • Disable security software and close unnecessary applications:

    • Temporarily disable any antivirus or firewall software that might interfere with your printer’s communication.
    • Close any applications that are not in use and could be causing conflicts with the printer.
  • Clear print queue of Canon Printer:

    • Go to Control Panel > Devices and Printers (Windows) or System Preferences > Printers & Scanners (Mac).
    • Right-click (Windows) or Ctrl-click (Mac) on the Canon printer icon and select “See what’s printing” (Windows) or “Open Print Queue” (Mac).
    • Cancel any pending print jobs by selecting them and clicking “Cancel” or “Delete.”

Canon Printer Offline – Additional Steps to Fix this Issue

If the steps mentioned above didn’t help you resolve the Canon printer offline error, you could use the additional setting option to fix the Canon printer saying offline error.

  • Reset the Canon Printer:

    1. Please turn off your Canon printer and unplug it from the power source.
    2. Then plug it back in after waiting about 30 seconds and turn it on.
    3. Check if the Canon printer offline issue is resolved.
  • Assign a static IP address of Canon Printer(for network printers):

    1. Print a network configuration page from your Canon printer to find its current IP address.
    2. Access your printer’s web interface by entering the IP address into a web browser.
    3. Please navigate to the network settings and change the IP address to a static one, ensuring it doesn’t conflict with other devices on your network.
  • Reinstall Canon Printer:

    1. Remove your Canon printer from your computer’s list of devices by going to Control Panel > Devices and Printers (Windows) or System Preferences > Printers & Scanners (Mac).
    2. Click on the printer icon and select “Remove device” (Windows) or “-” (Mac).
    3. Restart your computer and then reinstall the printer following the manufacturer’s guidelines.
  • Update your computer’s operating system:

    1. Ensure your computer’s operating system is up to date

These are all the potent steps to help you resolve your queries on how to fix the Canon printer is offline issue.


The Canon printer shows offline is a common problem that can cause frustration and hinder productivity. There can be various reasons behind this issue, including connectivity problems, incorrect printer settings, outdated drivers, software conflicts, printer spooler service issues, and hardware problems. Nevertheless, the good news is that there are numerous ways to fix this problem, including checking connections, verifying printer settings, updating printer drivers, restarting the printer spooler service, disabling security software and unnecessary applications, clearing print queues, resetting the printer, assigning a static IP address, reinstalling the printer, and updating the computer’s operating system.

The Canon printer is offline issue can be resolved by troubleshooting steps, which can quickly and effectively resolve the Canon Printer Offline issue and get back it online. Remember, it is essential to keep your printer and computer up to date and maintain them regularly to avoid such issues in the future. With persistence and effort, you can overcome the Canon printer offline problem and resume your printing tasks hassle-free.

We have also prepared a detailed article on Canon printer installation and covered several topics such as setup Canon Printer, installing the Canon Printer driver, and troubleshooting Canon Printer problems. You can visit the Canon Printer Support page to read the full article.

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